Shipping policy

 

SHIPPING POLICY — CASTNER

1. DELIVERY AREAS
We ship worldwide. All countries available at checkout are supported destinations.

2. DELIVERY TIMES
Free Express Shipping is included on every order. Estimated delivery times:
- United States & Canada: approx. 5–10 working days
- Europe: approx. 3–8 working days
- Rest of the world: approx. 7–14 working days

Processing time is 1–3 business days before dispatch. Times may vary depending on destination and product availability.

3. SHIPPING COSTS
Free Express Shipping on every order worldwide. No minimum order value required. Final shipping options are displayed during checkout.

4. SHIPPING PROCESS
Our products are shipped from warehouses across Europe and Asia, depending on availability and product type. This ensures efficient logistics and shorter delivery times for our customers.

5. ORDER TRACKING
Once your order has been dispatched, you will receive a tracking code by email to monitor your shipment at any time. We regularly update customers on the status of their orders.

6. SPECIAL CIRCUMSTANCES
In the event of delays or issues during delivery, we will promptly inform customers and work together to find an appropriate solution. Contact us at support@castner.store for any shipping-related queries.