Privacy policy

PRIVACY POLICY — CASTNER
Last updated: 14 March 2025

OVERVIEW
This Privacy Policy describes how Castner collects, uses, and shares personal data when visitors access castnerco.store, use our services, make purchases, or communicate with us regarding the Site.

POLICY UPDATES
We may revise this Privacy Policy periodically. Updates will be posted on the Site with an updated "Last updated" date, and any legally required additional steps will be taken.

DATA COLLECTION & USAGE

Direct Information Provided:
- Contact details (name, address, phone, email)
- Order information (billing/shipping addresses, payment confirmation)
- Account data (username, password, security questions)
- Customer support communications

Usage Data Collected Automatically:
We may use cookies, pixels, and similar technologies to gather device information, browser details, IP addresses, and interaction data.

Third-Party Information:
Data received from vendors, payment processors, and service providers (including Shopify) handling information on behalf of Castner.

DATA USES
- Fulfilling orders and providing services
- Marketing communications via email, SMS, or postal mail
- Fraud detection and security measures
- Customer support and service improvement

DATA SHARING
Personal data is shared with:
- Service vendors (payment processors, analytics, shipping)
- Marketing partners
- Affiliates within corporate groups
- Parties in business transactions or legal compliance situations

CHILDREN'S DATA
The Services are not intended for use by children, and we do not knowingly collect personal data from children.

SECURITY & RETENTION
No perfect security exists. Users should avoid insecure channels for sensitive information.

USER RIGHTS
- Right to access personal data
- Right to erasure/deletion
- Right to correction of inaccurate data
- Right to restrict processing

CONTACT
Email: support@castner.store